Welcome to Voyage Travels Bhubaneswar (“Company,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.voyagetravelsbbsr.com and your engagement with our services. By accessing or using our site, you agree to abide by the following terms. Please read them carefully before proceeding.

1. Eligibility

You must be at least 18 years old to book or use our services. By using our website, you confirm that you are legally competent to enter into binding contracts.

2. Booking and Payments

  • All bookings must be made via our website, phone, or email.
  • A non-refundable advance payment is required to confirm the reservation.
  • Full payment must be completed before the start of the journey unless otherwise agreed in writing.
  • We accept UPI, Net Banking, Debit/Credit Cards, Wallets, and Cash.

3. Travel Package Inclusions

Our packages include only the services specifically mentioned during booking. Additional expenses such as meals, tickets, and accommodation are not included unless clearly specified.

4. Cancellation and Refund Policy

  • Cancellation requests must be made via phone or email.
  • Refund policy:
    • 100% refund – 7 days or more before travel
    • 50% refund – 3 to 6 days before travel
    • No refund – within 72 hours of departure
  • Refunds are issued within 7–10 business days to the original payment method.

5. Rescheduling Policy

Rescheduling is allowed subject to availability and must be requested at least 72 hours before the travel date. Additional charges may apply.

6. Passenger Conduct

  • Passengers must maintain respectful behavior.
  • Smoking, alcohol, and illegal drugs are prohibited inside vehicles.
  • Any inappropriate or abusive conduct may result in termination of the service without refund.

7. Vehicle Usage

  • Vehicles are strictly for the agreed itinerary.
  • Additional charges apply for extra usage, delays, or damage caused by the passenger.

8. Delays and Force Majeure

We are not liable for delays due to traffic, weather, natural calamities, or political disturbances. In such events, we may reschedule or provide travel credit.

9. Travel Insurance

Our services do not include travel insurance. We recommend that customers obtain independent insurance for their protection.

10. Limitation of Liability

Voyage Travels Bhubaneswar is not responsible for:

  • Loss, theft, or damage of personal belongings
  • Injury or accident during travel
  • Acts or omissions of third-party vendors (e.g., hotels, ticket agents)
    We will, however, assist in resolving any issues to the best of our ability.

11. Disclaimer

All information on our website is provided in good faith. However, we do not make any warranties about the completeness, reliability, or accuracy of this information. Your use of our website is at your own risk.

We may change routes, pricing, services, or other details without prior notice in case of operational requirements.

12. Affiliate Disclosure

This website may contain affiliate links to third-party products, services, or booking platforms. If you click on an affiliate link and make a purchase, we may receive a small commission at no extra cost to you.

We only promote trusted services or tools that we believe will benefit our customers. Affiliate links help support our work and improve our offerings.

13. Google AdSense and Advertising Policy

  • We may display third-party advertisements (such as Google AdSense) on our website.
  • These ads may use cookies and web beacons to serve relevant content based on your browsing behavior.
  • We do not endorse the products or services advertised and are not responsible for their content or actions.
  • You may control or opt out of personalized ads via your browser or Google Ads Settings.

14. Intellectual Property Rights

All content, including text, images, logos, design, and software on this website, is the property of Voyage Travels Bhubaneswar and protected by copyright laws. Unauthorized reproduction or distribution is strictly prohibited.

15. Cookies and Tracking

We use cookies to improve your browsing experience, track website performance, and personalize content and ads. By using our site, you consent to our use of cookies as outlined in our Privacy Policy.

16. External Links

Our website may contain links to external websites. We are not responsible for the content, privacy practices, or accuracy of information on these sites.

17. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes constitutes your acceptance of the revised terms.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising shall be resolved in the courts of Bhubaneswar, Odisha.

19. Contact Information

If you have any questions about these Terms, please contact:

Voyage Travels Bhubaneswar
📍 Bramheswar Lane-3, Palasuni, Bhubaneswar, Odisha – 751010
📞 +91-9958829539
📧 info@voyagetravelsbbsr.com
🌐 www.voyagetravelsbbsr.com

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